Last updated: October 10, 2024

AGREEMENT TO TERMS

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and CB/DragonSTUDIOS (“Company”, “we”, “us”, or “our”), concerning your access to and use of the https://dragonstudios.biz website, as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise
connected thereto (collectively, the “Site”).

By accessing the Site, you acknowledge that you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND MUST DISCONTINUE USE IMMEDIATELY.

1. SHIPPING POLICY

1.1 How much does shipping cost?
All shipping costs are included within the price of each product, unless otherwise stated. No additional shipping fees will be charged at checkout.

1.2 Do you ship internationally?
Yes, we offer international shipping. Delivery times and availability may vary based on location. Any customs fees, duties, and taxes are the responsibility of the customer.

2. USER REPRESENTATIONS

By using the Site, you represent and warrant that:

  • You have the legal capacity to enter into these Terms of Use.
  • You agree to comply with these Terms.
  • You are not a minor in the jurisdiction in which you reside.
  • You will use the Site for lawful purposes only.
  • You will not use the Site for any unlawful purpose or in violation of any applicable law or regulation.

3. PRODUCTS

We make every effort to display accurate colors, features, specifications, and details of products. However, we cannot guarantee that your device’s display will accurately reflect the actual colors of products. All products are subject to availability, and we reserve the right to discontinue any product at any time. Prices for products are subject to change without notice.

4. PURCHASES AND PAYMENT

We accept the following payment methods:

  • PayPal
  • Discover
  • American Express
  • Mastercard
  • Visa

All payments are processed in GBP (£). We reserve the right to refuse any order and to limit or cancel quantities purchased per order. These restrictions may include orders placed using the same payment method, shipping address, or customer account.

5. RETURN POLICY

5.1 All Sales are Final:

All sales are final, and no refunds will be issued.

5.2 Order Cancellation:

  • Orders containing in-stock items cannot be cancelled.
  • Pending pre-orders can be cancelled with a 15% processing fee.
  • Cancellation requests must be submitted via email to Customer Support. Orders that have already been shipped cannot be cancelled.

6. SITE MANAGEMENT

We reserve the right to:

  • Monitor the Site for violations of these Terms.
  • Take legal action against anyone who violates these Terms, including reporting to law enforcement.
  • Restrict or terminate access to the Site at our discretion.
  • Remove any content that is excessive in size or burdensome to our systems.

7. PRIVACY POLICY

By using the Site, you agree to our Privacy Policy, which is incorporated into these Terms. If you access the Site from outside the UK, you consent to your data being processed in the UK.

8. INTELLECTUAL PROPERTY RIGHTS

All content on the Site, including text, graphics, logos, images, and software, is the property of the Company or its licensors. You are granted a limited license to access and use the Site for personal, non-commercial use. You may not reproduce, distribute, or create derivative works without our express written consent.

9. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to modify or remove content on the Site without notice. We are not liable for any modification, price change, suspension, or discontinuation of the Site. While we strive to maintain continuous availability of the Site, we are not responsible for interruptions due to maintenance or unforeseen technical issues.

10. GOVERNING LAW

These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.

11. DISPUTE RESOLUTION

11.1 Informal Negotiations:

Parties agree to first attempt to resolve disputes informally for 30 days before pursuing arbitration.

11.2 Binding Arbitration:

If informal negotiations fail, disputes will be resolved through binding arbitration. If a dispute proceeds in court, it will be subject to the exclusive jurisdiction of courts in London, UK. Claims must be filed within one year after the cause of action arises.

11.3 Exceptions to Arbitration:

Claims relating to intellectual property rights, allegations of theft, or privacy violations are not subject to arbitration.

12. DISCLAIMER

The Site is provided on an “as-is” basis. We disclaim all warranties, express or implied, regarding the Site and its contents, including accuracy and completeness. We are not liable for any errors, interruptions, or unauthorized access to data transmitted through the Site.

13. LIMITATIONS OF LIABILITY

We will not be liable for any damages arising from your use of the Site, including direct, indirect, incidental, special, or consequential damages, even if advised of the possibility of such damages.

14. INDEMNIFICATION

You agree to indemnify and hold us harmless from any claims, liabilities, damages, losses, and expenses, including attorney fees, arising out of your use of the Site, breach of these Terms, or violation of any third-party rights.

15. MISCELLANEOUS

These Terms constitute the entire agreement between you and us. Our failure to enforce any right or provision will not be considered a waiver. If any provision is deemed invalid or unenforceable, the remaining provisions remain in full force.

Data Protection

Personal Data
We collect various types of information about you, known as “personal data.” This may include your name, home address, email address, telephone number, and financial information, including credit card details. You provide this data directly through forms on our website or by contacting us via phone, email, or letter.

Additionally, we may collect technical data such as your Internet Protocol (IP) address, browser type and version, operating system, geographic location, and details about your visits to our site, including products viewed, page response times, and duration of visits.

Cookies
Our website uses both session and persistent cookies.

Session Cookies: These are temporary and deleted when you close your browser.
Persistent Cookies: These remain on your device until they expire or are manually deleted.
Cookies help us with essential functions (like maintaining your login status and managing your shopping cart) and allow us to analyze visitor patterns to enhance our site’s functionality. You can manage cookie preferences through your browser settings; however, declining cookies may limit your experience on our website.

How We Use Your Data
We use your personal data for several purposes:

Order Processing: To fulfill orders, manage transactions, prevent fraud, and provide customer service.
Marketing: With your consent, we may send you information about new products and services.
Website Improvement: To enhance site performance, conduct data analysis, and ensure the safety of our systems.

Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

Data Sharing
We do not sell your personal data. However, we may share it with trusted third parties essential for delivering our services, such as payment processors and couriers. These parties are prohibited from using your data for any other purposes.

We will only share your data under the following circumstances:

With your explicit consent.
To fulfill a contract with you.
To comply with legal obligations.
For the protection of vital interests.
For the establishment or defense of legal claims.
Google Analytics
We use Google Analytics to analyze website usage. This involves cookies that collect information about your visits, which is sent to Google servers. Google uses this data to generate reports on website activity. You can opt out of cookies through your browser settings, but this may affect your website experience.

Accessing Your Data
You have the right to request a copy of your personal data held by us (a “Subject Access Request”). This can be done at no cost, and we will respond within 30 days.

For requests, please contact us at:  info@cincebacker.com
Post: The Legal Dept, Gemma House, 39 Lilestone Street, London NW8 8SS

Updating Your Data
You can update or amend your personal data and consent preferences through your account on our website.

Data Privacy and Security
We implement robust data management and security measures to protect your personal data. This includes regular assessments and updates to our systems, encryption of data transmissions, and strict access controls.

Card Payment Security
We do not store credit card details. Payment processing is handled securely by our payment gateway provider.

Disclaimers
While we strive to keep our information accurate and up to date, we accept no liability for errors or omissions. Use of the website and its content is at your own risk, and we recommend using appropriate antivirus software.

This Privacy Statement applies solely to data collected by us and does not cover third-party websites. We encourage users to review the privacy policies of any third-party sites.

Document last reviewed: 30/10/2024

16. CONTACT INFORMATION

For any questions about these Terms & Conditions, please contact us at:

• Email: info@cinebacker.com
• Phone: +44 7768761873